- In the event a scheduled class or private session is cancelled by the instructor for any reason, students will be refunded the class fee.
- No refunds will be given for class sessions that have taken place, that is sessions for which the scheduled date has passed and the instructor has taught the lesson.
- For private instruction sessions, if the student cannot attend at the agreed-upon time, they can contact the instructor to schedule a new time or request a refund.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us via the Contact tab.